Privacy Policy

Last Updated: August 2, 2025

This Privacy Policy describes how Solea Beauty Salon, operated on behalf of Savou Spa LLC, (“Solea,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you:

• Visit or use our website at https://soleabeautysalon.com/ (the “Website”)
• Interact with us by phone, email, text message, social media, or other communication channels (collectively, the “Service”)

If you have questions, please contact us using the details in the Contact Us section below.

For clarity, the following terms apply in this Privacy Policy:

• Account – A unique profile you create to access certain Service features.
• Company – Solea Beauty Salon, 18160 Collins Ave, Sunny Isles Beach, FL 33160, USA.
• Cookies – Small files placed on your device to help operate, analyze, and personalize the Service.
• Country – United States (State of Florida).
• Device – Any internet-connected device (e.g., computer, smartphone, tablet).
• Personal Data – Information that identifies or can reasonably identify a natural person.
• Service Provider – A third party that processes data on our behalf under contract.
• Usage Data – Information collected automatically (e.g., IP address, browser type, pages visited).
• You – The individual accessing or using the Service or the legal entity they represent.

2.1 Personal Data You Provide

We may collect the following information directly from you:

• Contact details – Name, email address, phone number.
• Booking details – Service preferences, appointment date/time, notes you provide.
• Communications – Contents of emails, calls, and text messages.
• Payment information – If applicable, for booking confirmation and service payment.

2.2 Usage Data (Collected Automatically)

When you use the Service, we automatically collect:

• IP address, browser type/version, device type, operating system, pages visited, date/time of access, time spent on pages, referring/exit URLs.
• Device identifiers and diagnostic data to maintain security and functionality.

We use SMS to confirm appointments, send updates, and share important service information.

• Rates: Standard messaging/data rates apply; frequency varies.
• No Sale of Data: We do not sell or share mobile numbers or SMS consent data with third parties for marketing purposes.
• Opt-Out: Reply STOP to any message or email info@soleabeautysalon.com to stop receiving SMS from that number. You may still receive service-related messages from other Solea-managed numbers unless you opt out from each.

We use Cookies, pixels, and similar tools to:

• Provide core functionality and secure your session.
• Remember your preferences (e.g., language, login).
• Analyze site performance and usage trends.

Control: You can disable Cookies via browser settings. However, some Service features may not function properly.

We process Personal Data for purposes including:

• Providing and maintaining the Service
• Managing accounts and processing bookings
• Communicating with you (appointment confirmations, updates, support)
• Sending marketing offers about services similar to those you’ve purchased/inquired about (unless you opt out)
• Improving our website, services, and customer experience
• Complying with legal obligations and protecting rights/safety
• Business transitions (merger, acquisition, sale of assets)
• Any other purposes with your consent

We may share Personal Data with:

• Service Providers – Hosting, analytics, booking, payment, and communication vendors (bound by confidentiality/security obligations).
• Affiliates – Entities under common control that comply with this Policy.
• Business Transactions – During mergers, acquisitions, or sales.
• Legal Requirements – To comply with laws, court orders, or legal processes; to detect and prevent fraud/security threats.
• Public Content – Information you post publicly through the Service.
• With Your Consent – As explicitly authorized by you.

We do not sell Personal Data, including SMS consent data.

We retain Personal Data only for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Meet legal/regulatory obligations
• Resolve disputes and enforce agreements

We operate in the United States but may process data in other countries where our Service Providers are located. These locations may have different data protection laws. We take reasonable measures to ensure adequate safeguards are in place (e.g., contractual protections).

Depending on your location, you may have the right to:

• Access and request a copy of your Personal Data
• Correct or update inaccurate information
• Delete your Personal Data (subject to legal exceptions)
• Restrict or object to certain processing activities
• Opt out of marketing communications

How to exercise: Email info@soleabeautysalon.com. We may verify your identity before fulfilling your request.

We implement commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no system is completely secure, and we cannot guarantee absolute protection.

We do not knowingly collect data from individuals under 13. If you believe a child has provided us Personal Data, contact us immediately to request deletion.

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

We may update this Policy from time to time. The “Last Updated” date at the top indicates when the changes were made. If changes are material, we will provide additional notice (e.g., email, website banner).

If you have questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

• Email: info@soleabeautysalon.com
• Website: https://soleabeautysalon.com/contact-us/
• Phone: +1 305-705-6993