Terms of Service
Last Updated: August 4, 2025
Welcome to Solea Beauty Salon! These Terms of Service (“Terms”) govern your use of our services, including appointments, treatments, access to our website, and any other interactions you have with us (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. General Information
Solea Beauty Salon provides professional hair, skin, and body treatments in a clean, safe, and relaxing environment.
- Business Name: Solea Beauty Salon
- Address: 18160 Collins Ave, Sunny Isles Beach, FL 33160
- Email: info@soleabeautysalon.com
- Phone: +1 305-705-6993
2. Appointments
- Please arrive 5–10 minutes early to ensure your full appointment time.
- Clients arriving more than 15 minutes late may have their session shortened or may need to reschedule.
- A valid credit card may be required to secure bookings or deposits.
3. Deposits
- A deposit of $25 may be required at the time of booking.
- Deposits are fully refundable if canceled at least 24 hours in advance.
- Cancellations made with less notice or no-shows will forfeit the deposit.
4. Cancellations & No-Shows
- Please provide at least 24 hours notice to cancel or reschedule.
- Cancellations made with less notice may incur a fee of amount of booking fee.
- No-shows will be charged 100% of the scheduled service cost.
- Multiple no-shows may result in denial of future bookings.
5. Refunds & Returns
- Services are non-refundable once rendered.
- If you are unsatisfied, please contact us within 24 hours, and we will try to resolve the issue.
- Retail products may not be returned.
6. Gift Cards & Packages
- Gift cards and packages are non-refundable and non-transferable.
- Expiration terms will be disclosed at the time of purchase.
- Lost or stolen gift cards cannot be replaced.
7. Health & Safety
- Please inform staff of any allergies, medical conditions, or injuries before your treatment.
- We reserve the right to refuse service to anyone under the influence of drugs or alcohol, or anyone engaging in disruptive, abusive, or inappropriate behavior.
8. Children & Pets Policy
- For safety, children under 14 must be accompanied and supervised by an adult at all times.
- Pets are not allowed, except for service animals as defined under applicable law.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
10. Pricing
- Prices are subject to change without prior notice.
- Applicable taxes and gratuities may be added.
- Promotions and discounts may not be combined unless explicitly stated.
11. Right to Refuse Service
We reserve the right to refuse service to any individual at any time, especially in cases of policy violations, inappropriate behavior, or safety concerns.
12. Limitation of Liability
Solea Beauty Salon is not liable for any injury, allergic reaction, or damages resulting from services or products provided, except where liability is required by law.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of our Services constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns about these Terms, you may contact us at:
- Email: info@soleabeautysalon.com
- Phone: +1 305-705-6993
- Address: 18160 Collins Ave, Sunny Isles Beach, FL 33160